{"id":12397,"date":"2026-08-22T21:18:01","date_gmt":"2026-08-22T14:18:01","guid":{"rendered":"https:\/\/useful.vn\/?p=12397"},"modified":"2026-08-22T21:18:01","modified_gmt":"2026-08-22T14:18:01","slug":"diem-nghen-khi-dua-ai-tu-giai-doan-thu-nghiem-vao-van-hanh","status":"publish","type":"post","link":"https:\/\/useful.vn\/?p=12397","title":{"rendered":"\u0110i\u1ec3m ngh\u1ebdn khi \u0111\u01b0a AI t\u1eeb giai \u0111o\u1ea1n th\u1eed nghi\u1ec7m v\u00e0o v\u1eadn h\u00e0nh"},"content":{"rendered":"
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\n\u0110i\u1ec3m ngh\u1ebdn khi \u0111\u01b0a AI t\u1eeb giai \u0111o\u1ea1n th\u1eed nghi\u1ec7m v\u00e0o v\u1eadn h\u00e0nh <\/h1>\n

\u0110i\u1ec3m ngh\u1ebdn v\u1ec1 d\u1eef li\u1ec7u s\u1ea1ch, kh\u1ea3 n\u0103ng tin t\u01b0\u1edfng v\u1edbi AI Agent v\u00e0 ki\u1ec3m so\u00e1t h\u1ea1 t\u1ea7ng \u0111ang tr\u1edf th\u00e0nh th\u00e1ch th\u1ee9c v\u1edbi nhi\u1ec1u \u0111\u01a1n v\u1ecb khi \u0111\u01b0a AI v\u00e0o v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf.<\/p>\n

C\u00e1c v\u1ea5n \u0111\u1ec1 n\u00e0y \u0111\u01b0\u1ee3c n\u00eau t\u1ea1i di\u1ec5n \u0111\u00e0n Insurance Summit – VIS 2026, di\u1ec5n ra t\u1ea1i \u0110\u00e0 N\u1eb5ng cu\u1ed1i tu\u1ea7n qua, quy t\u1ee5 kho\u1ea3ng 600 \u0111\u1ea1i di\u1ec7n doanh nghi\u1ec7p, c\u01a1 quan qu\u1ea3n l\u00fd v\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb c\u00f4ng ngh\u1ec7.<\/p>\n

Theo \u00f4ng Mai H\u1ea3i D\u01b0\u01a1ng, Gi\u00e1m \u0111\u1ed1c s\u1ea3n ph\u1ea9m AI c\u1ee7a GreenNode, nhi\u1ec1u doanh nghi\u1ec7p hi\u1ec7n kh\u00f4ng c\u00f2n \u0111\u1eb7t c\u00e2u h\u1ecfi c\u00f3 n\u00ean \u1ee9ng d\u1ee5ng AI kh\u00f4ng, m\u00e0 chuy\u1ec3n sang b\u00e0i to\u00e1n l\u00e0m th\u1ebf n\u00e0o AI \u0111\u1ee7 tin c\u1eady \u0111\u1ec3 tham gia nh\u1eefng quy tr\u00ecnh quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p. \u0110\u1eb7c bi\u1ec7t, c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 t\u00e0i ch\u00ednh v\u00e0 b\u1ea3o hi\u1ec3m, n\u01a1i AI c\u00f3 th\u1ec3 tham gia th\u1ea9m \u0111\u1ecbnh, \u0111\u1ecbnh ph\u00ed hay b\u1ed3i th\u01b0\u1eddng, y\u00eau c\u1ea7u v\u1ec1 t\u00ednh ch\u00ednh x\u00e1c, kh\u1ea3 n\u0103ng truy v\u1ebft v\u00e0 tu\u00e2n th\u1ee7 ng\u00e0y c\u00e0ng cao.<\/p>\n

\u00d4ng D\u01b0\u01a1ng cho r\u1eb1ng ph\u1ea7n l\u1edbn doanh nghi\u1ec7p hi\u1ec7n g\u1eb7p ba \u0111i\u1ec3m ngh\u1ebdn khi \u0111\u01b0a AI t\u1eeb giai \u0111o\u1ea1n th\u1eed nghi\u1ec7m sang v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf. \u0110\u1ea7u ti\u00ean l\u00e0 kh\u00f4ng c\u1ea5u h\u00ecnh \u0111\u01b0\u1ee3c AI theo nghi\u1ec7p v\u1ee5. M\u1ed7i khi doanh nghi\u1ec7p mu\u1ed1n \u0111i\u1ec1u ch\u1ec9nh m\u1ed9t quy t\u1eafc x\u1eed l\u00fd hay thay \u0111\u1ed5i quy tr\u00ecnh, h\u1ecd th\u01b0\u1eddng ph\u1ea3i ph\u1ee5 thu\u1ed9c v\u00e0o nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7. Vi\u1ec7c ch\u1edd \u0111\u1ee3i c\u1eadp nh\u1eadt c\u00f3 th\u1ec3 k\u00e9o d\u00e0i nhi\u1ec1u tu\u1ea7n ho\u1eb7c nhi\u1ec1u th\u00e1ng, khi\u1ebfn \u0111\u1ed9i ng\u0169 nghi\u1ec7p v\u1ee5 m\u1ea5t quy\u1ec1n ch\u1ee7 \u0111\u1ed9ng v\u1edbi ch\u00ednh quy tr\u00ecnh c\u1ee7a m\u00ecnh. AI v\u00ec v\u1eady tr\u1edf th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng kh\u00f3 th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i trong ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n

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\u00d4ng Mai H\u1ea3i D\u01b0\u01a1ng. \u1ea2nh: IEC<\/em><\/p>\n<\/figcaption><\/figure>\n

\u0110i\u1ec3m ngh\u1ebdn th\u1ee9 hai l\u00e0 \u0111\u1ed9 tin c\u1eady \u0111\u1ec3 giao vi\u1ec7c cho AI Agent. Nhi\u1ec1u doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng chatbot ho\u1eb7c t\u00e1c nh\u00e2n, nh\u01b0ng thi\u1ebfu c\u01a1 ch\u1ebf qu\u1ea3n l\u00fd khi t\u00e1c nh\u00e2n AI b\u1eaft \u0111\u1ea7u \u0111\u01b0\u1ee3c giao th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. Doanh nghi\u1ec7p c\u1ea7n bi\u1ebft AI \u0111\u01b0\u1ee3c ph\u00e9p l\u00e0m g\u00ec, \u0111\u01b0\u1ee3c truy c\u1eadp d\u1eef li\u1ec7u n\u00e0o, ai gi\u00e1m s\u00e1t ho\u1ea1t \u0111\u1ed9ng c\u1ee7a AI v\u00e0 c\u00f3 th\u1ec3 truy v\u1ebft to\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh hay kh\u00f4ng.<\/p>\n

Cu\u1ed1i c\u00f9ng l\u00e0 kh\u00f4ng ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c h\u1ea1 t\u1ea7ng. Theo chuy\u00ean gia n\u00e0y, khi AI x\u1eed l\u00fd d\u1eef li\u1ec7u nh\u1ea1y c\u1ea3m, doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 quan t\u00e2m m\u00e1y ch\u1ee7 \u0111\u1eb7t ch\u1ed7 n\u00e0o m\u00e0 c\u00f2n ph\u1ea3i tr\u1ea3 l\u1eddi nhi\u1ec1u c\u00e2u h\u1ecfi kh\u00e1c nh\u01b0 d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef \u1edf \u0111\u00e2u, d\u1eef li\u1ec7u c\u00f3 r\u1eddi kh\u1ecfi l\u00e3nh th\u1ed5 hay kh\u00f4ng, ai c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0 h\u1ec7 th\u1ed1ng c\u00f3 \u0111\u1ea3m b\u1ea3o t\u00ednh li\u00ean t\u1ee5c khi h\u1ea1 t\u1ea7ng g\u1eb7p s\u1ef1 c\u1ed1. \u0110\u00e2y l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 AI \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u v\u1ec1 b\u1ea3o m\u1eadt v\u00e0 tu\u00e2n th\u1ee7 ph\u00e1p l\u00fd.<\/p>\n

B\u00ean c\u1ea1nh \u0111i\u1ec3m ngh\u1ebdn, c\u00e1c chuy\u00ean gia c\u0169ng nh\u1ea5n m\u1ea1nh th\u00e1ch th\u1ee9c d\u1eef li\u1ec7u “s\u1ea1ch”. H\u00e3ng nghi\u00ean c\u1ee9u th\u1ecb tr\u01b0\u1eddng Gartner d\u1ef1 b\u00e1o, v\u00e0o n\u0103m 2026, kho\u1ea3ng 60% d\u1ef1 \u00e1n AI c\u00f3 th\u1ec3 b\u1ecb h\u1ee7y b\u1ecf do d\u1eef li\u1ec7u ch\u01b0a s\u1eb5n s\u00e0ng. L\u1ea5y v\u00ed d\u1ee5 trong l\u0129nh v\u1ef1c b\u1ea3o hi\u1ec3m, h\u1ed3 s\u01a1 th\u01b0\u1eddng \u0111\u1ebfn t\u1eeb nhi\u1ec1u ngu\u1ed3n nh\u01b0 b\u1ec7nh vi\u1ec7n, nh\u00e0 thu\u1ed1c hay gara s\u1eeda ch\u1eefa, m\u1ed7i n\u01a1i s\u1eed d\u1ee5ng m\u1ed9t bi\u1ec3u m\u1eabu kh\u00e1c nhau. Ph\u1ea7n l\u1edbn d\u1eef li\u1ec7u n\u1eb1m trong t\u00e0i li\u1ec7u phi c\u1ea5u tr\u00fac, nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p l\u00e0 ch\u1eef vi\u1ebft tay ti\u1ebfng Vi\u1ec7t, khi\u1ebfn vi\u1ec7c chu\u1ea9n h\u00f3a tr\u1edf th\u00e0nh th\u00e1ch th\u1ee9c.<\/p>\n

Nh\u1eefng kh\u00f3 kh\u0103n n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c ghi nh\u1eadn t\u1eeb ph\u00eda doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m. \u00d4ng Th\u00e1i Huy Ch\u01b0\u01a1ng t\u1eeb t\u1eadp \u0111o\u00e0n B\u1ea3o Vi\u1ec7t cho bi\u1ebft doanh nghi\u1ec7p \u0111\u00e3 \u1ee9ng d\u1ee5ng AI v\u00e0 OCR trong quy tr\u00ecnh b\u1ed3i th\u01b0\u1eddng nhi\u1ec1u n\u0103m. Tuy nhi\u00ean, kho\u1ea3ng 57% h\u1ed3 s\u01a1 v\u1eabn c\u1ea7n con ng\u01b0\u1eddi x\u1eed l\u00fd.<\/p>\n

Th\u00e1ch th\u1ee9c \u0111\u1ebfn t\u1eeb \u0111\u1eb7c th\u00f9 c\u1ee7a ng\u00e0nh b\u1ea3o hi\u1ec3m, khi h\u1ee3p \u0111\u1ed3ng gi\u1eefa c\u00e1c kh\u00e1ch h\u00e0ng c\u00f3 nhi\u1ec1u \u0111i\u1ec1u kho\u1ea3n v\u00e0 ph\u1ee5 l\u1ee5c ri\u00eang, khi\u1ebfn c\u00e1c b\u1ed9 quy t\u1eafc c\u1ed1 \u0111\u1ecbnh kh\u00f3 bao qu\u00e1t. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ed3 s\u01a1 b\u1ed3i th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1eedi t\u1eeb h\u00e0ng ch\u1ee5c ngh\u00ecn c\u01a1 s\u1edf y t\u1ebf v\u1edbi bi\u1ec3u m\u1eabu v\u00e0 ch\u1eef vi\u1ebft tay \u0111a d\u1ea1ng, v\u01b0\u1ee3t kh\u1ea3 n\u0103ng nh\u1eadn di\u1ec7n c\u1ee7a h\u1ec7 th\u1ed1ng OCR truy\u1ec1n th\u1ed1ng. Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh ch\u01b0a c\u00f3 ti\u1ec1n l\u1ec7, \u0111\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt c\u0169ng ph\u1ea3i b\u1ed5 sung quy t\u1eafc m\u1edbi tr\u01b0\u1edbc khi robot c\u00f3 th\u1ec3 x\u1eed l\u00fd t\u1ef1 \u0111\u1ed9ng.<\/p>\n

T\u1eeb nh\u1eefng \u0111i\u1ec3m ngh\u1ebdn tr\u00ean, \u00f4ng D\u01b0\u01a1ng cho r\u1eb1ng vi\u1ec7c x\u00e2y d\u1ef1ng AI c\u00f3 tr\u00e1ch nhi\u1ec7m kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ed9t m\u00f4 h\u00ecnh AI t\u1ed1t h\u01a1n, m\u00e0 n\u1eb1m \u1edf ki\u1ebfn tr\u00fac t\u1ed5ng th\u1ec3 c\u1ee7a h\u1ec7 th\u1ed1ng.<\/p>\n

\u00d4ng \u0111\u1ec1 xu\u1ea5t m\u00f4 h\u00ecnh c\u1ea7n c\u00f3 c\u00e1c l\u1edbp g\u1ed3m Sovereign AI Cloud, gi\u00fap d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef trong t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a doanh nghi\u1ec7p. B\u00ean tr\u00ean l\u00e0 Platform \u0111\u1ec3 qu\u1ea3n tr\u1ecb AI Agent, bao g\u1ed3m \u0111\u1ecbnh danh, ph\u00e2n quy\u1ec1n, gi\u00e1m s\u00e1t v\u00e0 truy v\u1ebft to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a AI. T\u1ea7ng tr\u00ean c\u00f9ng l\u00e0 IDP – l\u1edbp gi\u00e1 tr\u1ecb nghi\u1ec7p v\u1ee5, n\u01a1i \u0111\u1ed9i ng\u0169 nghi\u1ec7p v\u1ee5 c\u00f3 th\u1ec3 t\u1ef1 c\u1ea5u h\u00ecnh m\u00f4 h\u00ecnh v\u00e0 c\u00e1c quy t\u1eafc x\u1eed l\u00fd h\u1ed3 s\u01a1 m\u00e0 kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o nh\u00e0 cung c\u1ea5p.<\/p>\n

Theo \u00f4ng, ch\u1ec9 khi ba t\u1ea7ng n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng \u0111\u1ed3ng b\u1ed9, AI m\u1edbi \u0111\u1ee7 tin c\u1eady \u0111\u1ec3 tham gia c\u00e1c quy tr\u00ecnh quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p. “D\u1eef li\u1ec7u l\u00e0 c\u1ee7a b\u1ea1n, quy t\u1eafc l\u00e0 c\u1ee7a b\u1ea1n th\u00ec m\u1ecdi quy\u1ebft \u0111\u1ecbnh AI \u0111\u01b0a ra, b\u1ea1n \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u1ee9ng sau”, \u00f4ng n\u00f3i.<\/p>\n

L\u01b0u Qu\u00fd<\/strong><\/p>\n<\/article>\n

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https:\/\/vnexpress.net\/diem-nghen-khi-dua-ai-tu-giai-doan-thu-nghiem-vao-van-hanh-5104313.html<\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110i\u1ec3m ngh\u1ebdn khi \u0111\u01b0a AI t\u1eeb giai \u0111o\u1ea1n th\u1eed nghi\u1ec7m v\u00e0o v\u1eadn h\u00e0nh \u0110i\u1ec3m ngh\u1ebdn v\u1ec1 d\u1eef li\u1ec7u s\u1ea1ch, kh\u1ea3 n\u0103ng tin t\u01b0\u1edfng v\u1edbi AI Agent v\u00e0 ki\u1ec3m so\u00e1t h\u1ea1 t\u1ea7ng \u0111ang tr\u1edf th\u00e0nh th\u00e1ch th\u1ee9c v\u1edbi nhi\u1ec1u \u0111\u01a1n v\u1ecb khi \u0111\u01b0a AI v\u00e0o v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf. C\u00e1c v\u1ea5n \u0111\u1ec1 n\u00e0y \u0111\u01b0\u1ee3c n\u00eau t\u1ea1i<\/p>\n","protected":false},"author":1,"featured_media":12398,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-12397","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-nghe"],"_links":{"self":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/12397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12397"}],"version-history":[{"count":0,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/12397\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/media\/12398"}],"wp:attachment":[{"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}