{"id":20537,"date":"2026-10-01T19:47:24","date_gmt":"2026-10-01T12:47:24","guid":{"rendered":"https:\/\/useful.vn\/?p=20537"},"modified":"2026-10-01T19:47:24","modified_gmt":"2026-10-01T12:47:24","slug":"doanh-nghiep-kien-nguoi-danh-gia-mot-sao-tren-google","status":"publish","type":"post","link":"https:\/\/useful.vn\/?p=20537","title":{"rendered":"Doanh nghi\u1ec7p ki\u1ec7n ng\u01b0\u1eddi ‘\u0111\u00e1nh gi\u00e1 m\u1ed9t sao’ tr\u00ean Google"},"content":{"rendered":"
\n

\nDoanh nghi\u1ec7p ki\u1ec7n ng\u01b0\u1eddi ‘\u0111\u00e1nh gi\u00e1 m\u1ed9t sao’ tr\u00ean Google <\/h1>\n

M\u1ef9<\/span>Starr Manufacturing kh\u1edfi ki\u1ec7n v\u00ec cho r\u1eb1ng ng\u01b0\u1eddi ph\u1ee5 n\u1eef vi\u1ebft \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c v\u00ec ‘th\u00f9 o\u00e1n c\u00e1 nh\u00e2n’ v\u00e0 ‘ch\u01b0a bao gi\u1edd l\u00e0 kh\u00e1ch h\u00e0ng’ c\u1ee7a c\u00f4ng ty.<\/p>\n

Starr Manufacturing Inc., m\u1ed9t doanh nghi\u1ec7p gia \u0111\u00ecnh \u1edf bang Ohio chuy\u00ean s\u1ea3n xu\u1ea5t thi\u1ebft b\u1ecb c\u00f4ng nghi\u1ec7p, \u0111\u00e3 \u0111\u1ec7 \u0111\u01a1n ki\u1ec7n Julie Watson v\u1ec1 h\u00e0nh vi ph\u1ec9 b\u00e1ng t\u1ea1i t\u00f2a \u00e1n h\u1ea1t Trumbull ng\u00e0y 12\/8.<\/p>\n

Theo \u0111\u01a1n ki\u1ec7n, Watson \u0111\u00e3 “\u0111\u01b0a ra nh\u1eefng c\u00e1o bu\u1ed9c sai s\u1ef1 th\u1eadt v\u00e0 c\u00f3 \u00e1c \u00fd”, cho r\u1eb1ng c\u00f4ng ty “t\u1eebng g\u1eb7p nhi\u1ec1u v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ea3n xu\u1ea5t v\u1edbi nhi\u1ec1u kh\u00e1ch h\u00e0ng” trong b\u00e0i \u0111\u00e1nh gi\u00e1 c\u00f4ng khai tr\u00ean Google v\u00e0o th\u00e1ng 3. \u0110\u00e1nh gi\u00e1 n\u00e0y v\u1eabn c\u00f2n t\u1ed3n t\u1ea1i khi c\u00f4ng ty kh\u1edfi ki\u1ec7n.<\/p>\n

Watson c\u0169ng tuy\u00ean b\u1ed1 “c\u00f3 th\u1ec3 cung c\u1ea5p t\u00ean v\u00e0 \u0111\u1ecba ch\u1ec9 c\u1ee7a nh\u1eefng ng\u01b0\u1eddi kh\u00e1c” x\u00e1c nh\u1eadn c\u00e1c v\u1ea5n \u0111\u1ec1 trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t c\u1ee7a c\u00f4ng ty, theo \u0111\u01a1n ki\u1ec7n v\u00e0 n\u1ed9i dung \u0111\u00e1nh gi\u00e1 c\u1ee7a Watson.<\/p>\n

C\u00f2n ph\u00eda Starr Manufacturing cho r\u1eb1ng b\u00e0i \u0111\u00e1nh gi\u00e1 \u0111\u00e3 g\u00e2y thi\u1ec7t h\u1ea1i cho ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 “t\u1ed5n h\u1ea1i \u0111\u00e1ng k\u1ec3 \u0111\u1ebfn danh ti\u1ebfng” c\u1ee7a c\u00f4ng ty.<\/p>\n

Nguy\u00ean \u0111\u01a1n lo ng\u1ea1i Watson c\u00f3 th\u1ec3 s\u1ebd “ti\u1ebfp t\u1ee5c \u0111\u0103ng v\u00e0\/ho\u1eb7c c\u00f4ng b\u1ed1 nh\u1eefng c\u00e1o bu\u1ed9c sai s\u1ef1 th\u1eadt v\u00e0 c\u00f3 \u00e1c \u00fd” nh\u1eb1m v\u00e0o c\u00f4ng ty n\u1ebfu kh\u00f4ng b\u1ecb t\u00f2a \u00e1n ng\u0103n ch\u1eb7n.<\/p>\n

Starr Manufacturing hi\u1ec7n y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng h\u01a1n 25.000 USD, s\u1ed1 ti\u1ec1n c\u1ee5 th\u1ec3 s\u1ebd \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh t\u1ea1i phi\u00ean t\u00f2a, c\u00f9ng c\u00e1c chi ph\u00ed t\u1ed1 t\u1ee5ng v\u00e0 ph\u00ed lu\u1eadt s\u01b0.<\/p>\n

Theo lu\u1eadt s\u01b0 \u0111\u1ea1i di\u1ec7n Starr Manufacturing, v\u1ee5 ki\u1ec7n n\u00e0y kh\u00f4ng ph\u1ea3i do c\u00f4ng ty t\u1ee9c gi\u1eadn tr\u01b0\u1edbc m\u1ed9t \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c t\u1eeb kh\u00e1ch h\u00e0ng, m\u00e0 Watson ch\u01b0a t\u1eebng l\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a c\u00f4ng ty nh\u01b0ng c\u00e1ch c\u00f4 vi\u1ebft \u0111\u00e1nh gi\u00e1 khi\u1ebfn ng\u01b0\u1eddi \u0111\u1ecdc hi\u1ec3u r\u1eb1ng nhi\u1ec1u kh\u00e1ch h\u00e0ng kh\u00e1c c\u0169ng g\u1eb7p v\u1ea5n \u0111\u1ec1 t\u01b0\u01a1ng t\u1ef1.<\/p>\n

Lu\u1eadt s\u01b0 c\u0169ng c\u00e1o bu\u1ed9c b\u00e0i \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c xu\u1ea5t ph\u00e1t t\u1eeb “m\u1ed1i th\u00f9 c\u00e1 nh\u00e2n” gi\u1eefa Watson v\u00e0 m\u1ed9t nh\u00e2n vi\u00ean c\u1ee7a Starr Manufacturing.<\/p>\n

Watson hi\u1ec7n ch\u01b0a c\u00f4ng khai ph\u1ea3n h\u1ed3i c\u00e1c c\u00e1o bu\u1ed9c n\u00e0y.<\/p>\n

Starr Manufacturing hi\u1ec7n c\u00f3 t\u1ed5ng c\u1ed9ng 13 \u0111\u00e1nh gi\u00e1 tr\u00ean Google. Trong 7 n\u0103m qua, Watson \u0111\u00e3 \u0111\u0103ng m\u1ed9t s\u1ed1 \u0111\u00e1nh gi\u00e1 tr\u00ean Google, t\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u01b0\u1ee3c ch\u1ea5m 5 sao, ngo\u1ea1i tr\u1eeb \u0111\u00e1nh gi\u00e1 d\u00e0nh cho Starr Manufacturing.<\/p>\n

\u0110\u0103ng \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c c\u00f3 th\u1ec3 b\u1ecb ki\u1ec7n?<\/strong><\/p>\n

N\u0103m 2024, m\u1ed9t ph\u00e1n quy\u1ebft c\u1ee7a T\u00f2a ph\u00fac th\u1ea9m Ohio cho th\u1ea5y \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c tr\u00ean m\u1ea1ng kh\u00f4ng m\u1eb7c nhi\u00ean \u0111\u01b0\u1ee3c xem l\u00e0 \u00fd ki\u1ebfn \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt b\u1ea3o v\u1ec7. Trong v\u1ee5 Amaro v. DeMichael<\/em>, m\u1ed9t h\u00e3ng lu\u1eadt \u1edf Texas ki\u1ec7n hai ng\u01b0\u1eddi b\u1ecb c\u00e1o bu\u1ed9c \u0111\u0103ng g\u1ea7n 100 \u0111\u00e1nh gi\u00e1 gi\u1ea3 tr\u00ean Google, trong \u0111\u00f3 nhi\u1ec1u b\u00e0i t\u1ef1 nh\u1eadn l\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0ng th\u1ef1c t\u1ebf nh\u1eefng ng\u01b0\u1eddi \u0111\u1ee9ng t\u00ean ch\u01b0a t\u1eebng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a h\u00e3ng.<\/p>\n

T\u00f2a \u00e1n cho r\u1eb1ng nh\u1eefng nh\u1eadn x\u00e9t chung nh\u01b0 “d\u1ecbch v\u1ee5 k\u00e9m” hay ch\u1ec9 ch\u1ea5m sao c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c xem l\u00e0 \u00fd ki\u1ebfn, nh\u01b0ng c\u00e1c tuy\u00ean b\u1ed1 c\u1ee5 th\u1ec3 nh\u01b0 “c\u00f3 khi\u1ebfu n\u1ea1i nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c x\u1eed l\u00fd” hay \u00e1m ch\u1ec9 ng\u01b0\u1eddi vi\u1ebft t\u1eebng l\u00e0 kh\u00e1ch h\u00e0ng l\u1ea1i c\u00f3 th\u1ec3 ki\u1ec3m ch\u1ee9ng \u0111\u00fang ho\u1eb7c sai. V\u00ec v\u1eady, nh\u1eefng n\u1ed9i dung n\u00e0y kh\u00f4ng \u0111\u01b0\u01a1ng nhi\u00ean \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 d\u01b0\u1edbi quy\u1ec1n t\u1ef1 do ng\u00f4n lu\u1eadn v\u00e0 c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh c\u01a1 s\u1edf cho m\u1ed9t v\u1ee5 ki\u1ec7n ph\u1ec9 b\u00e1ng.<\/p>\n

T\u00f2a c\u0169ng nh\u1ea5n m\u1ea1nh r\u1eb1ng vi\u1ec7c b\u00e0i vi\u1ebft xu\u1ea5t hi\u1ec7n tr\u00ean Google Reviews kh\u00f4ng khi\u1ebfn to\u00e0n b\u1ed9 n\u1ed9i dung tr\u1edf th\u00e0nh “\u00fd ki\u1ebfn”; t\u00f2a ph\u1ea3i xem x\u00e9t ng\u00f4n ng\u1eef, kh\u1ea3 n\u0103ng ki\u1ec3m ch\u1ee9ng, b\u1ed1i c\u1ea3nh c\u1ee7a c\u00e2u n\u00f3i v\u00e0 ho\u00e0n c\u1ea3nh r\u1ed9ng h\u01a1n c\u1ee7a b\u00e0i \u0111\u00e1nh gi\u00e1.<\/p>\n

Trong v\u1ee5 c\u1ee7a Starr Manufacturing, c\u00f4ng ty kh\u00f4ng ch\u1ec9 ph\u1ea3n \u0111\u1ed1i vi\u1ec7c Watson ch\u1ea5m m\u1ed9t sao m\u00e0 c\u00e1o bu\u1ed9c c\u00f4 \u0111\u01b0a ra nh\u1eefng th\u00f4ng tin c\u1ee5 th\u1ec3 v\u1ec1 c\u00e1c l\u1ed7i ch\u1ea5t l\u01b0\u1ee3ng, s\u1ea3n xu\u1ea5t v\u1edbi nhi\u1ec1u kh\u00e1ch h\u00e0ng – nh\u1eefng n\u1ed9i dung c\u00f3 th\u1ec3 ki\u1ec3m ch\u1ee9ng.<\/p>\n

Tu\u1ec7 Anh<\/strong> (theo People<\/em>, Court News Ohio<\/em>)<\/p>\n<\/article>\n

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https:\/\/vnexpress.net\/doanh-nghiep-kien-nguoi-danh-gia-mot-sao-tren-google-5112367.html<\/p>\n","protected":false},"excerpt":{"rendered":"

Doanh nghi\u1ec7p ki\u1ec7n ng\u01b0\u1eddi ‘\u0111\u00e1nh gi\u00e1 m\u1ed9t sao’ tr\u00ean Google M\u1ef9Starr Manufacturing kh\u1edfi ki\u1ec7n v\u00ec cho r\u1eb1ng ng\u01b0\u1eddi ph\u1ee5 n\u1eef vi\u1ebft \u0111\u00e1nh gi\u00e1 ti\u00eau c\u1ef1c v\u00ec ‘th\u00f9 o\u00e1n c\u00e1 nh\u00e2n’ v\u00e0 ‘ch\u01b0a bao gi\u1edd l\u00e0 kh\u00e1ch h\u00e0ng’ c\u1ee7a c\u00f4ng ty. Starr Manufacturing Inc., m\u1ed9t doanh nghi\u1ec7p gia \u0111\u00ecnh \u1edf bang Ohio chuy\u00ean s\u1ea3n xu\u1ea5t thi\u1ebft<\/p>\n","protected":false},"author":1,"featured_media":20538,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-20537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-phap-luat"],"_links":{"self":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/20537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20537"}],"version-history":[{"count":0,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/20537\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/media\/20538"}],"wp:attachment":[{"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}