{"id":4520,"date":"2026-07-17T15:17:16","date_gmt":"2026-07-17T08:17:16","guid":{"rendered":"https:\/\/useful.vn\/?p=4520"},"modified":"2026-07-17T15:17:16","modified_gmt":"2026-07-17T08:17:16","slug":"nhieu-cong-ty-hoi-tiec-khi-sa-thai-nhan-su-vi-ai","status":"publish","type":"post","link":"https:\/\/useful.vn\/?p=4520","title":{"rendered":"Nhi\u1ec1u c\u00f4ng ty h\u1ed1i ti\u1ebfc khi sa th\u1ea3i nh\u00e2n s\u1ef1 v\u00ec AI"},"content":{"rendered":"
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\nNhi\u1ec1u c\u00f4ng ty h\u1ed1i ti\u1ebfc khi sa th\u1ea3i nh\u00e2n s\u1ef1 v\u00ec AI <\/h1>\n

Thay \u0111\u1ed5i quan \u0111i\u1ec3m “AI c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3”, nhi\u1ec1u doanh nghi\u1ec7p tuy\u1ec3n d\u1ee5ng tr\u1edf l\u1ea1i \u0111\u1ec3 th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n

Tu\u1ea7n tr\u01b0\u1edbc, Bloomberg<\/em> \u0111\u01b0a tin 3 n\u0103m qua, Ford \u0111\u00e3 tuy\u1ec3n d\u1ee5ng l\u1ea1i h\u00e0ng tr\u0103m k\u1ef9 s\u01b0 k\u1ef3 c\u1ef1u \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng h\u00f3a kh\u00f4ng l\u00e0m \u0111\u01b0\u1ee3c. “Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o l\u00e0 c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi, nh\u01b0ng n\u00f3 ch\u1ec9 t\u1ed1t khi th\u00f4ng tin b\u1ea1n d\u00f9ng \u0111\u1ec3 hu\u1ea5n luy\u1ec7n n\u00f3 t\u1ed1t”, Charles Poon – Ph\u00f3 ch\u1ee7 t\u1ecbch ph\u1ee5 tr\u00e1ch k\u1ef9 thu\u1eadt ph\u1ea7n c\u1ee9ng c\u1ee7a Ford cho bi\u1ebft.<\/p>\n

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Lao \u0111\u1ed9ng b\u00ean trong m\u1ed9t nh\u00e0 m\u00e1y c\u1ee7a Ford t\u1ea1i Michigan (M\u1ef9) th\u00e1ng 1\/2022. \u1ea2nh: Reuters<\/em><\/p>\n<\/figcaption><\/figure>\n

Nhi\u1ec1u doanh nghi\u1ec7p kh\u00e1c c\u0169ng \u0111\u00e3 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i k\u1ebf ho\u1ea1ch tuy\u1ec3n d\u1ee5ng, \u0111\u1ec3 t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o nh\u00e2n l\u1ef1c, nh\u01b0 Ng\u00e2n h\u00e0ng Commonwealth Bank of Australia (CBA) v\u00e0 g\u00e3 kh\u1ed5ng l\u1ed3 ph\u1ea7n m\u1ec1m IBM.<\/p>\n

N\u0103m ngo\u00e1i, CBA c\u1eaft gi\u1ea3m h\u01a1n 40 nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u1ec3 thay th\u1ebf b\u1eb1ng c\u00e1c t\u1ed5ng \u0111\u00e0i vi\u00ean AI (AI voice bot). Tuy nhi\u00ean, h\u1ec7 th\u1ed1ng n\u00e0y kh\u00f4ng th\u1ec3 \u0111\u00e1p \u1ee9ng kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, khi\u1ebfn s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi th\u1eadm ch\u00ed t\u0103ng l\u00ean, bu\u1ed9c ng\u00e2n h\u00e0ng \u0111\u1ea3o ng\u01b0\u1ee3c vi\u1ec7c c\u1eaft gi\u1ea3m nh\u00e2n s\u1ef1. “\u0110\u00e2y l\u00e0 m\u1ed9t chi\u1ebfn th\u1eafng r\u1ea5t l\u1edbn”, c\u00f4ng \u0111o\u00e0n ng\u00e0nh t\u00e0i ch\u00ednh c\u1ee7a Australia nh\u1eadn \u0111\u1ecbnh.<\/p>\n

Th\u00e1ng 8\/2025, CBA th\u1eeba nh\u1eadn tr\u00ean t\u1edd ABC<\/em> r\u1eb1ng h\u1ecd “\u0111\u00e3 kh\u00f4ng c\u00e2n nh\u1eafc \u0111\u1ea7y \u0111\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c y\u1ebfu t\u1ed1 kinh doanh li\u00ean quan” khi c\u00f4ng b\u1ed1 k\u1ebf ho\u1ea1ch c\u1eaft gi\u1ea3m nh\u00e2n s\u1ef1. “Ch\u00fang t\u00f4i l\u1ebd ra ph\u1ea3i \u0111\u00e1nh gi\u00e1 k\u1ef9 h\u01a1n v\u1ec1 nh\u1eefng v\u1ecb tr\u00ed c\u1ea7n thi\u1ebft”, h\u1ecd cho bi\u1ebft.<\/p>\n

T\u01b0\u01a1ng t\u1ef1, IBM s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng AI cho b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1, c\u00f3 th\u1ec3 x\u1eed l\u00fd kho\u1ea3ng 94% y\u00eau c\u1ea7u th\u00f4ng th\u01b0\u1eddng. Tuy nhi\u00ean, h\u1ec7 th\u1ed1ng n\u00e0y kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft 6% c\u00f2n l\u1ea1i, g\u1ed3m c\u00e1c t\u00ecnh hu\u1ed1ng li\u00ean quan \u0111\u1ebfn \u0111\u1ea1o \u0111\u1ee9c.<\/p>\n

IBM n\u0103m nay c\u0169ng c\u00f3 k\u1ebf ho\u1ea1ch t\u0103ng g\u1ea5p ba vi\u1ec7c tuy\u1ec3n d\u1ee5ng lao \u0111\u1ed9ng m\u1edbi v\u00e0o ngh\u1ec1 t\u1ea1i M\u1ef9. “N\u1ebfu kh\u00f4ng ti\u1ebfp t\u1ee5c tuy\u1ec3n ng\u01b0\u1eddi m\u1edbi, chuy\u1ec7n g\u00ec s\u1ebd x\u1ea3y ra sau 3-5 n\u0103m t\u1edbi? S\u1ebd kh\u00f4ng c\u00f2n nh\u00e2n l\u1ef1c k\u1ebf c\u1eadn n\u1eefa \u0111\u00e2u”, Gi\u00e1m \u0111\u1ed1c Nh\u00e2n s\u1ef1 IBM Nickle LaMoreaux ph\u00e1t bi\u1ec3u t\u1ea1i H\u1ed9i ngh\u1ecb Charter AI Summit \u1edf New York h\u1ed3i th\u00e1ng 2.<\/p>\n

Nh\u1eefng v\u00ed d\u1ee5 n\u00e0y ph\u1ea3n \u00e1nh quan \u0111i\u1ec3m c\u1ee7a nhi\u1ec1u nh\u00e0 ph\u00e2n t\u00edch, r\u1eb1ng vi\u1ec7c c\u1eaft gi\u1ea3m nh\u00e2n vi\u00ean \u0111\u1ec3 t\u0103ng s\u1eed d\u1ee5ng AI ch\u01b0a ch\u1eafc \u0111\u00e3 l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 t\u0103ng tr\u01b0\u1edfng. “Ph\u00e2n b\u1ed5 ng\u00e2n s\u00e1ch theo h\u01b0\u1edbng ‘d\u00f9ng c\u00f4ng ngh\u1ec7 \u0111\u1ec3 thay th\u1ebf con ng\u01b0\u1eddi’, nh\u01b0ng kh\u00f4ng \u0111\u00e0o t\u1ea1o ho\u1eb7c n\u00e2ng cao k\u1ef9 n\u0103ng s\u1ebd khi\u1ebfn c\u00e1c nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb \u0111\u1ec3 t\u1eadn d\u1ee5ng AI. Nhi\u1ec1u doanh nghi\u1ec7p \u0111\u1ea9y m\u1ea1nh t\u1ef1 \u0111\u1ed9ng h\u00f3a sau \u0111\u00f3 \u0111\u00e3 h\u1ed1i ti\u1ebfc v\u00ec c\u00e1c \u0111\u1ee3t sa th\u1ea3i, do c\u1eaft gi\u1ea3m ch\u00ednh nh\u1eefng nh\u00e2n s\u1ef1 c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u00e1m s\u00e1t AI”, b\u00e1o c\u00e1o c\u1ee7a Intuition Labs cho bi\u1ebft.<\/p>\n

Theo b\u00e1o c\u00e1o c\u1ee7a h\u00e3ng ph\u1ea7n m\u1ec1m ph\u00e2n t\u00edch Orgvue, 39% l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p \u0111\u01b0\u1ee3c h\u1ecfi \u0111\u00e3 c\u1eaft gi\u1ea3m nh\u00e2n s\u1ef1 \u0111\u1ec3 \u1ee9ng d\u1ee5ng AI. Tuy nhi\u00ean, trong s\u1ed1 n\u00e0y, 55% l\u1ea1i th\u1eeba nh\u1eadn quy\u1ebft \u0111\u1ecbnh \u0111\u00f3 l\u00e0 sai l\u1ea7m.<\/p>\n

“Khi k\u1ebft qu\u1ea3 \u0111\u1ea7u ra c\u1ee7a AI kh\u00f4ng th\u1ed1ng nh\u1ea5t, thi\u1ebfu ch\u00ednh x\u00e1c ho\u1eb7c kh\u00f3 \u00e1p d\u1ee5ng v\u00e0o th\u1ef1c t\u1ebf, c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng ph\u1ea3i \u0111\u01b0a con ng\u01b0\u1eddi tr\u1edf l\u1ea1i \u0111\u1ec3 gi\u00e1m s\u00e1t. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn c\u00f4ng vi\u1ec7c b\u1ecb tr\u00f9ng l\u1eb7p, qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh ch\u1eadm h\u01a1n, k\u00e9o t\u1ee5t l\u1ee3i \u00edch v\u1ec1 n\u0103ng su\u1ea5t m\u00e0 AI mang l\u1ea1i “, Jessica Zhang, Ph\u00f3 Ch\u1ee7 t\u1ecbch c\u1ea5p cao ph\u1ee5 tr\u00e1ch ch\u00e2u \u00c1 – Th\u00e1i B\u00ecnh D\u01b0\u01a1ng t\u1ea1i c\u00f4ng ty gi\u1ea3i ph\u00e1p nh\u00e2n s\u1ef1 ADP, cho bi\u1ebft.<\/p>\n

N\u1ec1n t\u1ea3ng tuy\u1ec3n d\u1ee5ng Robert Half cho bi\u1ebft 32% gi\u00e1m \u0111\u1ed1c tuy\u1ec3n d\u1ee5ng t\u1ea1i M\u1ef9 ti\u1ebft l\u1ed9 h\u1ecd t\u1eebng lo\u1ea1i b\u1ecf m\u1ed9t c\u00f4ng vi\u1ec7c v\u00ec AI, nh\u01b0ng sau \u0111\u00f3 tuy\u1ec3n d\u1ee5ng tr\u1edf l\u1ea1i cho ch\u00ednh v\u1ecb tr\u00ed \u0111\u00f3 ho\u1eb7c v\u1ecb tr\u00ed t\u01b0\u01a1ng t\u1ef1.<\/p>\n

“AI \u0111ang thay \u0111\u1ed5i m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c. Nh\u01b0ng c\u00e1c doanh nghi\u1ec7p c\u0169ng ng\u00e0y c\u00e0ng nh\u1eadn ra x\u00e2y d\u1ef1ng m\u00f4 h\u00ecnh h\u1ee3p t\u00e1c gi\u1eefa ng\u01b0\u1eddi v\u00e0 AI s\u1ebd mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb h\u01a1n l\u00e0 thay th\u1ebf ho\u00e0n to\u00e0n”, \u0110\u1ea1i h\u1ecdc C\u00f4ng ngh\u1ec7 Capitol k\u1ebft lu\u1eadn.<\/p>\n

H\u00e0 Thu<\/strong>(theo CNBC)<\/em><\/p>\n<\/article>\n

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https:\/\/vnexpress.net\/nhieu-cong-ty-hoi-tiec-khi-sa-thai-nhan-su-vi-ai-5092157.html<\/p>\n","protected":false},"excerpt":{"rendered":"

Nhi\u1ec1u c\u00f4ng ty h\u1ed1i ti\u1ebfc khi sa th\u1ea3i nh\u00e2n s\u1ef1 v\u00ec AI Thay \u0111\u1ed5i quan \u0111i\u1ec3m “AI c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3”, nhi\u1ec1u doanh nghi\u1ec7p tuy\u1ec3n d\u1ee5ng tr\u1edf l\u1ea1i \u0111\u1ec3 th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng kinh doanh. Tu\u1ea7n tr\u01b0\u1edbc, Bloomberg \u0111\u01b0a tin 3 n\u0103m qua, Ford \u0111\u00e3 tuy\u1ec3n d\u1ee5ng l\u1ea1i h\u00e0ng tr\u0103m k\u1ef9 s\u01b0 k\u1ef3<\/p>\n","protected":false},"author":1,"featured_media":4521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-4520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thi-truong"],"_links":{"self":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/4520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4520"}],"version-history":[{"count":0,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/4520\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/media\/4521"}],"wp:attachment":[{"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}