{"id":6380,"date":"2026-07-25T10:47:21","date_gmt":"2026-07-25T03:47:21","guid":{"rendered":"https:\/\/useful.vn\/?p=6380"},"modified":"2026-07-25T10:47:21","modified_gmt":"2026-07-25T03:47:21","slug":"ai-bat-dau-chuyen-tu-thu-nghiem-sang-trien-khai-quy-mo-lon","status":"publish","type":"post","link":"https:\/\/useful.vn\/?p=6380","title":{"rendered":"AI b\u1eaft \u0111\u1ea7u chuy\u1ec3n t\u1eeb th\u1eed nghi\u1ec7m sang tri\u1ec3n khai quy m\u00f4 l\u1edbn"},"content":{"rendered":"
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\nAI b\u1eaft \u0111\u1ea7u chuy\u1ec3n t\u1eeb th\u1eed nghi\u1ec7m sang tri\u1ec3n khai quy m\u00f4 l\u1edbn <\/h1>\n

Nhi\u1ec1u doanh nghi\u1ec7p \u1ee9ng d\u1ee5ng AI v\u00e0 m\u1edbi d\u1eebng \u1edf th\u1eed nghi\u1ec7m chatbot, nh\u01b0ng m\u1ed9t s\u1ed1 \u0111ang d\u1ea7n t\u00edch h\u1ee3p v\u00e0o quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb kinh doanh, theo \u0111\u1ea1i di\u1ec7n Microsoft v\u00e0 FPT.<\/p>\n

“Ch\u00fang t\u00f4i \u0111ang d\u00f9ng AI” tr\u1edf th\u00e0nh c\u00e2u tr\u1ea3 l\u1eddi quen thu\u1ed9c c\u1ee7a nhi\u1ec1u doanh nghi\u1ec7p hai n\u0103m qua. Th\u1ef1c t\u1ebf, AI xu\u1ea5t hi\u1ec7n trong nhi\u1ec1u t\u00e1c v\u1ee5 c\u1ee7a doanh nghi\u1ec7p, nh\u01b0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, h\u1ed7 tr\u1ee3 l\u1eadp tr\u00ecnh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u, x\u1eed l\u00fd v\u0103n b\u1ea3n hay t\u1ea1o n\u1ed9i dung, mang \u0111\u1ebfn c\u1ea3m gi\u00e1c c\u00f4ng ngh\u1ec7 \u0111ang nhanh ch\u00f3ng len l\u1ecfi v\u00e0o m\u1ecdi ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t, kinh doanh. Tuy nhi\u00ean, kho\u1ea3ng c\u00e1ch gi\u1eefa \u0111\u1ea7u t\u01b0 v\u00e0 n\u0103ng l\u1ef1c v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf \u0111\u1ec3 cho ra k\u1ebft qu\u1ea3 v\u1eabn c\u00f2n l\u1edbn.<\/p>\n

Theo kh\u1ea3o s\u00e1t v\u1ec1 l\u1ed9 tr\u00ecnh AI doanh nghi\u1ec7p do Forrester Consulting v\u00e0 FPT th\u1ef1c hi\u1ec7n, doanh nghi\u1ec7p to\u00e0n c\u1ea7u \u0111ang chuy\u1ec3n tr\u1ecdng t\u00e2m t\u1eeb th\u1eed nghi\u1ec7m (pilot) c\u00f4ng c\u1ee5 AI \u0111\u01a1n l\u1ebb sang x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng AI c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh \u1edf di\u1ec7n r\u1ed9ng, \u0111\u1eb7c bi\u1ec7t khi t\u00e1c nh\u00e2n AI ng\u00e0y c\u00e0ng tham gia s\u00e2u v\u00e0o quy tr\u00ecnh kinh doanh. Kh\u1ea3o s\u00e1t v\u1edbi g\u1ea7n 400 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p v\u00e0 c\u00f4ng ngh\u1ec7 to\u00e0n c\u1ea7u cho th\u1ea5y 51% d\u00e0nh \u00edt nh\u1ea5t 5% ng\u00e2n s\u00e1ch c\u00f4ng ngh\u1ec7 th\u00f4ng tin cho AI. 26% t\u1ef1 \u0111\u00e1nh gi\u00e1 \u0111\u1ea1t m\u1ee9c \u0111\u1ed9 tr\u01b0\u1edfng th\u00e0nh cao trong v\u1eadn h\u00e0nh AI, trong khi 56% v\u1eabn \u1edf m\u1ee9c trung b\u00ecnh.<\/p>\n

T\u1ea1i l\u1ec5 c\u00f4ng b\u1ed1 h\u1ee3p t\u00e1c chi\u1ebfn l\u01b0\u1ee3c gi\u1eefa Microsoft v\u00e0 FPT nh\u1eb1m th\u00fac \u0111\u1ea9y \u1ee9ng d\u1ee5ng AI t\u1ea1i ch\u00e2u \u00c1 cu\u1ed1i th\u00e1ng 6, kho\u1ea3ng c\u00e1ch gi\u1eefa “\u1ee9ng d\u1ee5ng AI” v\u00e0 “chuy\u1ec3n \u0111\u1ed5i b\u1eb1ng AI” l\u00e0 m\u1ed9t trong nh\u1eefng n\u1ed9i dung tr\u1ecdng t\u00e2m \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn. Theo \u00f4ng Mayank Wadhwa, Ch\u1ee7 t\u1ecbch Microsoft ASEAN, m\u1ed9t kh\u00e1i ni\u1ec7m hi\u1ec7n nay \u0111\u01b0\u1ee3c quan t\u00e2m l\u00e0 Doanh nghi\u1ec7p Ti\u00ean phong (Frontier Firm). \u0110\u00f3 l\u00e0 nh\u1eefng t\u1ed5 ch\u1ee9c v\u01b0\u1ee3t qua giai \u0111o\u1ea1n th\u1eed nghi\u1ec7m \u0111\u1ec3 tri\u1ec3n khai AI \u1edf quy m\u00f4 l\u1edbn, thay v\u00ec d\u1eebng \u1edf nh\u1eefng s\u00e1ng ki\u1ebfn \u0111\u01a1n l\u1ebb.<\/p>\n

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Ch\u1ee7 t\u1ecbch Microsoft ASEAN Mayank Wadhwa t\u1ea1i bu\u1ed5i k\u00fd k\u1ebft h\u1ee3p t\u00e1c gi\u1eefa Microsoft v\u00e0 FPT, th\u00e1ng 6\/2026. \u1ea2nh: V\u00e2n Anh<\/em><\/p>\n<\/figcaption><\/figure>\n

C\u00f2n theo \u00f4ng Ph\u1ea1m Minh Tu\u1ea5n, Ph\u00f3 t\u1ed5ng gi\u00e1m \u0111\u1ed1c FPT, v\u1edbi kinh nghi\u1ec7m tri\u1ec3n khai AI t\u1ea1i ch\u00ednh t\u1eadp \u0111o\u00e0n v\u00e0 c\u00e1c kh\u00e1ch h\u00e0ng, v\u1eabn c\u00f2n kho\u1ea3ng tr\u1ed1ng gi\u1eefa “\u0111\u00e3 d\u00f9ng AI” v\u00e0 “AI t\u1ea1o ra gi\u00e1 tr\u1ecb”. \u00d4ng cho bi\u1ebft nhi\u1ec1u doanh nghi\u1ec7p \u0111\u1ea7u t\u01b0 \u0111\u00e1ng k\u1ec3, th\u1eadm ch\u00ed s\u1eed d\u1ee5ng h\u1ebft ng\u00e2n s\u00e1ch AI c\u1ee7a c\u1ea3 n\u0103m ch\u1ec9 trong v\u00e0i th\u00e1ng, nh\u01b0ng v\u1eabn “m\u1eafc k\u1eb9t” \u1edf c\u00e1c d\u1ef1 \u00e1n pilot, ch\u01b0a mang l\u1ea1i thay \u0111\u1ed5i tr\u00ean to\u00e0n t\u1ed5 ch\u1ee9c.<\/p>\n

\u1ee8ng d\u1ee5ng AI l\u00e0 m\u1ed9t cu\u1ed9c chuy\u1ec3n \u0111\u1ed5i m\u00f4 h\u00ecnh kinh doanh<\/strong><\/p>\n

Cu\u1ed1i 2022, khi ChatGPT m\u1edf \u0111\u1ea7u l\u00e0n s\u00f3ng AI t\u1ea1o sinh tr\u00ean to\u00e0n c\u1ea7u, nhi\u1ec1u doanh nghi\u1ec7p coi vi\u1ec7c tri\u1ec3n khai chatbot, tr\u1ee3 l\u00fd AI hay c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 l\u1eadp tr\u00ecnh l\u00e0 b\u01b0\u1edbc kh\u1edfi \u0111\u1ea7u c\u1ee7a chuy\u1ec3n \u0111\u1ed5i AI. \u0110\u1ebfn nay, h\u00e0ng lo\u1ea1t n\u1ec1n t\u1ea3ng AI kh\u00e1c \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o \u1ee9ng d\u1ee5ng, nh\u01b0ng th\u1ef1c t\u1ebf cho th\u1ea5y vi\u1ec7c s\u1edf h\u1eefu m\u1ed9t c\u00f4ng c\u1ee5 AI kh\u00f4ng \u0111\u1ed3ng ngh\u0129a v\u1edbi t\u1ea1o ra gi\u00e1 tr\u1ecb kinh doanh.<\/p>\n

L\u00fd gi\u1ea3i v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y, \u00f4ng Mayank Wadhwa cho r\u1eb1ng m\u1ed9t trong nh\u1eefng v\u1ea5n \u0111\u1ec1 ph\u1ed5 bi\u1ebfn l\u00e0 coi AI \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t d\u1ef1 \u00e1n c\u00f4ng ngh\u1ec7. Khi \u0111\u00f3, doanh nghi\u1ec7p b\u1ed5 sung AI v\u00e0o quy tr\u00ecnh c\u0169 m\u00e0 kh\u00f4ng thay \u0111\u1ed5i c\u00e1ch v\u1eadn h\u00e0nh, m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c. “M\u1ed9t th\u00e1ch th\u1ee9c nhi\u1ec1u doanh nghi\u1ec7p g\u1eb7p ph\u1ea3i l\u00e0 ch\u1ec9 t\u1eadp trung tri\u1ec3n khai m\u1ed9t c\u00f4ng c\u1ee5 AI ho\u1eb7c m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 \u0111\u01a1n l\u1ebb, thay v\u00ec thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh l\u00e0m vi\u1ec7c, \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u00e0 x\u00e2y d\u1ef1ng m\u00f4 h\u00ecnh c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh \u1edf quy m\u00f4 l\u1edbn”, \u00f4ng n\u00f3i.<\/p>\n

Theo \u0111\u1ea1i di\u1ec7n Microsoft, AI th\u1ef1c ch\u1ea5t l\u00e0 m\u1ed9t cu\u1ed9c chuy\u1ec3n \u0111\u1ed5i m\u00f4 h\u00ecnh kinh doanh. V\u00ec v\u1eady, \u0111\u1ec3 AI mang l\u1ea1i k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf, doanh nghi\u1ec7p c\u1ea7n ba n\u1ec1n t\u1ea3ng quan tr\u1ecdng. \u0110\u1ea7u ti\u00ean l\u00e0 thay \u0111\u1ed5i t\u01b0 duy, coi AI l\u00e0 \u0111\u1ed9ng l\u1ef1c t\u00e1i thi\u1ebft c\u00e1ch v\u1eadn h\u00e0nh thay v\u00ec ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3. Th\u1ee9 hai l\u00e0 x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u, b\u1ea3o m\u1eadt v\u00e0 qu\u1ea3n tr\u1ecb \u0111\u1ee7 tin c\u1eady \u0111\u1ec3 AI c\u00f3 th\u1ec3 ho\u1ea1t \u0111\u1ed9ng an to\u00e0n. Cu\u1ed1i c\u00f9ng l\u00e0 n\u0103ng l\u1ef1c tri\u1ec3n khai, gi\u00fap \u0111\u01b0a AI t\u1eeb \u00fd t\u01b0\u1edfng th\u00e0nh k\u1ebft qu\u1ea3 kinh doanh c\u1ee5 th\u1ec3.<\/p>\n

“\u0110\u00e2y kh\u00f4ng ph\u1ea3i th\u00e1ch th\u1ee9c ri\u00eang c\u1ee7a Vi\u1ec7t Nam m\u00e0 l\u00e0 v\u1ea5n \u0111\u1ec1 chung to\u00e0n c\u1ea7u”, \u00f4ng Mayank n\u00f3i. Theo \u00f4ng, Vi\u1ec7t Nam c\u00f3 l\u1ee3i th\u1ebf khi ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u00e0 doanh nghi\u1ec7p ti\u1ebfp c\u1eadn AI nhanh h\u01a1n nhi\u1ec1u th\u1ecb tr\u01b0\u1eddng trong khu v\u1ef1c, song l\u1ee3i th\u1ebf \u0111\u00f3 ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e1t huy n\u1ebfu AI \u0111\u01b0\u1ee3c tri\u1ec3n khai m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng.<\/p>\n

B\u00e1o c\u00e1o Global AI Diffusion Report c\u1ee7a Microsoft c\u00f4ng b\u1ed1 h\u1ed3i th\u00e1ng 6 cho th\u1ea5y Vi\u1ec7t Nam n\u1eb1m trong nh\u00f3m d\u1eabn \u0111\u1ea7u ASEAN v\u1ec1 t\u1ed1c \u0111\u1ed9 ph\u1ed5 c\u1eadp AI, v\u1edbi m\u1ee9c \u0111\u1ed9 \u1ee9ng d\u1ee5ng \u0111\u1ebfn h\u1ebft qu\u00fd 1\/2026 \u0111\u1ea1t 26,5%, t\u0103ng so v\u1edbi m\u1ee9c 23,5% c\u1ee7a n\u0103m 2025. AI c\u0169ng kh\u00f4ng c\u00f2n l\u00e0 c\u00f4ng ngh\u1ec7 d\u00e0nh ri\u00eang cho doanh nghi\u1ec7p c\u00f4ng ngh\u1ec7, m\u00e0 \u0111ang lan r\u1ed9ng sang nhi\u1ec1u l\u0129nh v\u1ef1c nh\u01b0 t\u00e0i ch\u00ednh, s\u1ea3n xu\u1ea5t, b\u00e1n l\u1ebb hay d\u1ecbch v\u1ee5.<\/p>\n

Trong khi \u0111\u00f3, t\u1eeb th\u1ef1c t\u1ebf qu\u00e1 tr\u00ecnh tri\u1ec3n khai t\u1ea1i Vi\u1ec7t Nam v\u00e0 nhi\u1ec1u th\u1ecb tr\u01b0\u1eddng qu\u1ed1c t\u1ebf, \u00f4ng Ph\u1ea1m Minh Tu\u1ea5n, \u0111\u1ea1i di\u1ec7n FPT cho bi\u1ebft nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 \u0111\u1ea7u t\u01b0 r\u1ea5t m\u1ea1nh cho AI nh\u01b0ng v\u1eabn ch\u01b0a th\u1ec3 m\u1edf r\u1ed9ng.<\/p>\n

“Th\u00e1ch th\u1ee9c c\u1ee7a ng\u00e0nh hi\u1ec7n kh\u00f4ng c\u00f2n l\u00e0 c\u00f3 n\u00ean \u0111\u1ea7u t\u01b0 AI hay kh\u00f4ng, m\u00e0 l\u00e0 l\u00e0m th\u1ebf n\u00e0o m\u1edf r\u1ed9ng AI t\u1eeb c\u00e1c d\u1ef1 \u00e1n th\u1eed nghi\u1ec7m sang tri\u1ec3n khai th\u1ef1c t\u1ebf \u1edf quy m\u00f4 s\u1ea3n xu\u1ea5t v\u00e0 v\u1eadn h\u00e0nh”, \u00f4ng n\u00f3i.<\/p>\n

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\u00d4ng Ph\u1ea1m Minh Tu\u1ea5n ph\u00e1t bi\u1ec3u t\u1ea1i m\u1ed9t s\u1ef1 ki\u1ec7n. \u1ea2nh: Thu Huy\u1ec1n<\/em><\/p>\n<\/figcaption><\/figure>\n

Theo \u00f4ng, AI \u0111ang t\u1ea1o ra m\u1ed9t l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng m\u1edbi g\u1ed3m c\u00e1c AI agent c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n nhi\u1ec1u nhi\u1ec7m v\u1ee5 thay con ng\u01b0\u1eddi. Kh\u00e1c v\u1edbi chatbot ch\u1ec9 ph\u1ea3n h\u1ed3i theo y\u00eau c\u1ea7u, AI agent c\u00f3 kh\u1ea3 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch, ph\u1ed1i h\u1ee3p nhi\u1ec1u c\u00f4ng c\u1ee5 v\u00e0 th\u1ef1c hi\u1ec7n m\u1ed9t chu\u1ed7i c\u00f4ng vi\u1ec7c t\u01b0\u01a1ng \u0111\u1ed1i ho\u00e0n ch\u1ec9nh.<\/p>\n

\u0110i\u1ec1u n\u00e0y m\u1edf ra c\u01a1 h\u1ed9i t\u1ef1 \u0111\u1ed9ng h\u00f3a nh\u1eefng quy tr\u00ecnh ph\u1ee9c t\u1ea1p h\u01a1n, nh\u01b0ng c\u0169ng \u0111\u1eb7t ra y\u00eau c\u1ea7u m\u1edbi v\u1ec1 d\u1eef li\u1ec7u, ph\u00e2n quy\u1ec1n, b\u1ea3o m\u1eadt v\u00e0 c\u01a1 ch\u1ebf gi\u00e1m s\u00e1t. “N\u1ebfu kh\u00f4ng c\u00f3 khu\u00f4n kh\u1ed5 qu\u1ea3n tr\u1ecb v\u00e0 m\u00f4 h\u00ecnh v\u1eadn h\u00e0nh ph\u00f9 h\u1ee3p, doanh nghi\u1ec7p r\u1ea5t kh\u00f3 khai th\u00e1c h\u1ebft gi\u00e1 tr\u1ecb AI mang l\u1ea1i”, \u00f4ng Tu\u1ea5n n\u00f3i.<\/p>\n

Ngo\u00e0i ra, c\u00e1ch \u0111\u00e1nh gi\u00e1 th\u00e0nh c\u00f4ng c\u1ee7a AI c\u0169ng \u0111ang thay \u0111\u1ed5i. Theo \u00f4ng, n\u1ebfu tr\u01b0\u1edbc \u0111\u00e2y doanh nghi\u1ec7p th\u01b0\u1eddng \u0111o b\u1eb1ng s\u1ed1 l\u01b0\u1ee3ng chatbot hay \u1ee9ng d\u1ee5ng AI \u0111\u01b0\u1ee3c tri\u1ec3n khai, th\u00ec hi\u1ec7n nay AI \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u00f4ng qua ch\u1ec9 s\u1ed1 kinh doanh nh\u01b0 n\u0103ng su\u1ea5t lao \u0111\u1ed9ng, th\u1eddi gian tri\u1ec3n khai d\u1ef1 \u00e1n, tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng hay kh\u1ea3 n\u0103ng t\u1ea1o doanh thu m\u1edbi. D\u1eabn ch\u1ee9ng t\u1eeb th\u1ef1c t\u1ebf kinh doanh, \u0111\u1ea1i di\u1ec7n FPT cho bi\u1ebft nhi\u1ec1u h\u1ee3p \u0111\u1ed3ng qu\u1ed1c t\u1ebf g\u1ea7n \u0111\u00e2y \u0111\u01b0\u1ee3c k\u00fd k\u1ebft kh\u00f4ng ch\u1ec9 v\u00ec doanh nghi\u1ec7p c\u00f3 c\u00f4ng ngh\u1ec7 AI, m\u00e0 v\u00ec c\u00f3 th\u1ec3 cam k\u1ebft c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh nh\u1edd AI. \u0110\u01a1n c\u1eed, m\u1ed9t t\u1eadp \u0111o\u00e0n ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe l\u1edbn t\u1ea1i M\u1ef9 m\u1edbi \u0111\u00e2y \u0111\u00e3 k\u00fd h\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c b\u1ed1n n\u0103m v\u1edbi t\u1eadp \u0111o\u00e0n, c\u00f3 gi\u00e1 tr\u1ecb cao h\u01a1n kho\u1ea3ng 30% so v\u1edbi h\u1ee3p \u0111\u1ed3ng tr\u01b0\u1edbc \u0111\u00f3, nh\u1edd FPT cam k\u1ebft n\u00e2ng cao n\u0103ng su\u1ea5t th\u00eam 20% th\u00f4ng qua \u1ee9ng d\u1ee5ng AI.<\/p>\n

Cu\u1ed9c \u0111ua v\u1ec1 nh\u00e2n l\u1ef1c v\u00e0 kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c<\/strong><\/p>\n

N\u1ebfu d\u1eef li\u1ec7u v\u00e0 qu\u1ea3n tr\u1ecb l\u00e0 n\u1ec1n m\u00f3ng c\u1ee7a AI, con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c xem l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng c\u00f4ng ngh\u1ec7. \u0110\u1ea1i di\u1ec7n Microsoft cho bi\u1ebft h\u00e3ng \u0111\u1eb7t m\u1ee5c ti\u00eau \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng AI cho h\u01a1n 2,5 tri\u1ec7u ng\u01b0\u1eddi t\u1ea1i khu v\u1ef1c, coi \u0111\u00e2y l\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 AI t\u1ea1o ra gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf thay v\u00ec ch\u1ec9 d\u1eebng \u1edf vi\u1ec7c tri\u1ec3n khai c\u00f4ng ngh\u1ec7.<\/p>\n

“T\u00f4i tin ph\u1ed5 c\u1eadp n\u0103ng l\u1ef1c AI s\u1ebd t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t”, \u00f4ng Mayank n\u00f3i.<\/p>\n

Theo \u00f4ng Ph\u1ea1m Minh Tu\u1ea5n, nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn \u0111ang \u0111\u00e1nh gi\u00e1 th\u1ea5p vai tr\u00f2 c\u1ee7a con ng\u01b0\u1eddi trong chuy\u1ec3n \u0111\u1ed5i AI. \u00d4ng v\u00ed AI l\u00e0 “v\u0169 kh\u00ed h\u1ea1ng n\u1eb7ng”, nh\u01b0ng n\u1ebfu ng\u01b0\u1eddi s\u1eed d\u1ee5ng kh\u00f4ng \u0111\u1ee7 n\u0103ng l\u1ef1c th\u00ec c\u00f4ng c\u1ee5 m\u1ea1nh c\u0169ng kh\u00f3 ph\u00e1t huy hi\u1ec7u qu\u1ea3, th\u1eadm ch\u00ed c\u00f3 th\u1ec3 mang \u0111\u1ebfn r\u1ee7i ro.<\/p>\n

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\u0110\u1ea1i di\u1ec7n m\u1ed9t doanh nghi\u1ec7p Vi\u1ec7t gi\u1edbi thi\u1ec7u m\u1ed9t s\u1ed1 gi\u1ea3i ph\u00e1p AI chuy\u00ean bi\u1ec7t. \u1ea2nh: Thu Huy\u1ec1n<\/em><\/p>\n<\/figcaption><\/figure>\n

T\u1eeb kinh nghi\u1ec7m tri\u1ec3n khai, FPT cho r\u1eb1ng doanh nghi\u1ec7p mu\u1ed1n chuy\u1ec3n \u0111\u1ed5i AI th\u00e0nh c\u00f4ng c\u1ea7n t\u1eadp trung v\u00e0o ba tr\u1ee5 c\u1ed9t. \u0110\u1ea7u ti\u00ean l\u00e0 thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh nghi\u1ec7p v\u1ee5 \u0111\u1ec3 AI \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p ngay t\u1eeb \u0111\u1ea7u, thay v\u00ec b\u1ed5 sung v\u00e0o quy tr\u00ecnh c\u0169. Th\u1ee9 hai l\u00e0 chuy\u1ec3n \u0111\u1ed5i con ng\u01b0\u1eddi. Theo \u00f4ng Tu\u1ea5n, k\u1ef9 n\u0103ng quan tr\u1ecdng trong th\u1eddi \u0111\u1ea1i AI kh\u00f4ng c\u00f2n ch\u1ec9 l\u00e0 bi\u1ebft s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5, m\u00e0 l\u00e0 kh\u1ea3 n\u0103ng c\u1ed9ng t\u00e1c li\u00ean t\u1ee5c gi\u1eefa con ng\u01b0\u1eddi v\u00e0 AI trong c\u00f9ng m\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c. Tr\u1ee5 c\u1ed9t cu\u1ed1i c\u00f9ng l\u00e0 n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb. Khi AI agent v\u00e0 nh\u00e2n l\u1ef1c s\u1ed1 ng\u00e0y c\u00e0ng tham gia nhi\u1ec1u h\u01a1n v\u00e0o ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p, m\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb c\u0169ng ph\u1ea3i thay \u0111\u1ed5i \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111i\u1ec1u ph\u1ed1i, gi\u00e1m s\u00e1t v\u00e0 g\u1eafn k\u1ebft con ng\u01b0\u1eddi v\u1edbi AI h\u01b0\u1edbng t\u1edbi c\u00f9ng m\u1ee5c ti\u00eau.<\/p>\n

\u0110\u1ec3 hi\u1ec7n th\u1ef1c h\u00f3a c\u00e1c tr\u1ee5 c\u1ed9t n\u00e0y, FPT c\u0169ng gi\u1edbi thi\u1ec7u CASAN – khung \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c AI-Native g\u1ed3m n\u0103m c\u1ea5p \u0111\u1ed9 tr\u01b0\u1edfng th\u00e0nh: Curious – Augmented – Standard – Automatic – Native (Kh\u00e1m ph\u00e1 – T\u0103ng c\u01b0\u1eddng – Chu\u1ea9n h\u00f3a – T\u1ef1 \u0111\u1ed9ng h\u00f3a – Thu\u1ea7n AI). C\u00f4ng c\u1ee5 n\u00e0y gi\u00fap t\u1eebng doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh r\u00f5 m\u00ecnh \u0111ang \u1edf \u0111\u00e2u tr\u00ean h\u00e0nh tr\u00ecnh AI v\u00e0 c\u1ea7n \u0111\u1ea7u t\u01b0 g\u00ec ti\u1ebfp theo, thay v\u00ec m\u1edf r\u1ed9ng AI m\u1ed9t c\u00e1ch r\u1eddi r\u1ea1c, thi\u1ebfu \u0111\u1ecbnh h\u01b0\u1edbng.<\/p>\n

“Kh\u00f4ng ph\u1ea3i c\u00f4ng \u0111o\u1ea1n n\u00e0y ng\u01b0\u1eddi l\u00e0m, c\u00f4ng \u0111o\u1ea1n kia AI l\u00e0m. C\u1ea3 hai c\u1ea7n t\u01b0\u01a1ng t\u00e1c trong c\u00f9ng m\u1ed9t c\u00f4ng \u0111o\u1ea1n \u0111\u1ec3 t\u1ea1o ra k\u1ebft qu\u1ea3 t\u1ed1i \u01b0u”, \u00f4ng n\u00f3i. \u0110\u00e2y c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng l\u00fd do cho s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa FPT v\u00e0 Microsoft nh\u1eb1m t\u0103ng n\u0103ng l\u1ef1c th\u1ef1c thi c\u00e1c d\u1ecbch v\u1ee5 AI tr\u00ean th\u1ef1c t\u1ebf.<\/p>\n

“C\u00e2u chuy\u1ec7n kh\u00f4ng d\u1eebng l\u1ea1i \u1edf m\u1ed9t c\u00f4ng ngh\u1ec7 n\u00e0o \u0111\u00f3 \u0111\u01b0\u1ee3c tri\u1ec3n khai, m\u00e0 l\u00e0 vi\u1ec7c hi\u1ec7n th\u1ef1c h\u00f3a \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebft qu\u1ea3 kinh doanh c\u1ee5 th\u1ec3 cho kh\u00e1ch h\u00e0ng”, \u00f4ng Mayank n\u00f3i. “C\u00e1c \u0111\u1ed1i t\u00e1c nh\u01b0 FPT s\u1ebd \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng. Ch\u00fang t\u00f4i c\u1ea7n m\u1ed9t \u0111\u1ed1i t\u00e1c \u0111\u1ed3ng h\u00e0nh nh\u01b0 v\u1eady \u0111\u1ec3 th\u1ef1c s\u1ef1 chuy\u1ec3n h\u00f3a nh\u1eefng th\u1ee9 v\u1ed1n l\u00e0 c\u00f4ng c\u1ee5 c\u00f4ng ngh\u1ec7 nh\u01b0 AI th\u00e0nh nh\u1eefng k\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf cho kh\u00e1ch h\u00e0ng”.<\/p>\n

L\u01b0u Qu\u00fd<\/strong><\/p>\n<\/article>\n

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AI b\u1eaft \u0111\u1ea7u chuy\u1ec3n t\u1eeb th\u1eed nghi\u1ec7m sang tri\u1ec3n khai quy m\u00f4 l\u1edbn Nhi\u1ec1u doanh nghi\u1ec7p \u1ee9ng d\u1ee5ng AI v\u00e0 m\u1edbi d\u1eebng \u1edf th\u1eed nghi\u1ec7m chatbot, nh\u01b0ng m\u1ed9t s\u1ed1 \u0111ang d\u1ea7n t\u00edch h\u1ee3p v\u00e0o quy tr\u00ecnh l\u00e0m vi\u1ec7c \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb kinh doanh, theo \u0111\u1ea1i di\u1ec7n Microsoft v\u00e0 FPT. “Ch\u00fang t\u00f4i \u0111ang d\u00f9ng<\/p>\n","protected":false},"author":1,"featured_media":6381,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-6380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-nghe"],"_links":{"self":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/6380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6380"}],"version-history":[{"count":0,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/posts\/6380\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=\/wp\/v2\/media\/6381"}],"wp:attachment":[{"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/useful.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}